Service Process

1. Contact with our serving dept of  ERALED.

2. Fill in the servicing documents: give us the detailed problem description and make a list of your problems, the ways you have already tried, and give us your ideas on this problem.

3. Choose the way you need for servicing: field service support or online support.

4. Arrange a corresponding after sale serving engineer to give you field service support or the online support.

5. Our service include:

      1:Hardware connection of the LED panel system

      2:Controlling software using of the LED screen system.

      3:Common troubleshooting means of the LED panel system.

      4:Field service support for the large scale for the LED sreen system

      5:Online support for some small common problems of the LED screen system.

      6:FAQ training of the LED screen system

      7:LED & LED screen industry development knowledge

      8:LED &LED screen's basic knowledge

      9:LED display, LED cabinet, LED module & LED pixel's basic technical perimeter

     10:LED display industry development trend.

6. Advantages of our LED display product:

     1:Wide application field&short ROI time: comercial advertising LED display, Stadium perimeter LED display, Mobile trailer LED panel for mobile media, shopping mall LED panel for logo showing, bank&stock exchange LED panel for rates showing, train&bus station, air port, telecommunication LED panel system for information showing and instruction,

    2:High Contrast: 4000:1, which is a very high level to ensure a vivid image of our LED screen system.

    3:First-class LED chip: Supplied by Nichia of Japan &other high strictly selected LED chip to ensure the long lifetime and high brightness of our LED screen sytem

    4:Clear vivid image quality even in direct, full-on sunlight to ensure you attracts more audience to get short ROI of yourLED screen’s investment.

    5:Long-term Brightness: 7000-nit brightness (for outdoor full color) (2000 nits brightness for indoor full color) capacity throughout product lifetime of the LED display

   6:Easy Installation & Using: easy &simple installation interface and user friendly software to ensure the user friendly interface of the LED screen system

   7:Convenient Servicing: Front and rear cabinet access make the maintenance work very convenient and low cost to help you concentrate more time and energy on your main marketing promotion business.

Welcome To Our Website: http://www.era-led.com/